We value the trust you place in us, and our commitment to ensuring secure transactions and safeguarding customer information privacy remains unwavering. Please take a moment to read our updated privacy policy below to understand how we handle your data.

Please be advised that our privacy policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed of any updates.

By accessing and using this Website, you acknowledge and agree to be bound by the terms and conditions outlined in this Privacy Policy. If you do not agree with any part of this policy, kindly refrain from using our Website.


1.1 Welcome to Surve & Company. This privacy policy governs how we handle your "Personal Data," which refers to data about any identified or identifiable living person. For our trading and registered offices and other contact details, please refer to our website.

1.2 This policy outlines the following aspects:

  1. a) The Personal Data we collect.
  1. b) How we use this data.
  1. c) How we safeguard it.
  1. d) With whom we share it.
  1. e) How you can access and update it.

1.3 If you have any queries concerning this policy, please don't hesitate to contact us.

What Personal Information do we collect?

2.1 When you place an order, we may collect the following personally identifiable information:

  1. a) Username and password
  1. b) Your First Name and Last Name
  1. c) Your E-mail ID
  1. d) Address
  1. e) Phone / Mobile Number
  1. f) Pin / Zip Code

Additionally, you may provide us with further information if you communicate with us via phone, email, or other means.

2.2 Like many websites, we utilize cookies. A cookie is a small amount of data sent to your browser from a web server and stored on your computer's hard drive. We use a session cookie to identify you during a session on our site, enabling you to use features such as the basket and place orders. A session cookie is essential to provide our service.

How do we use your Personal Data?

3.1 We use your Personal Data for processing and communicating with you regarding your order.

3.2 Additionally, we may send you gift cards or special discounts on your Birthday or Anniversary date.

3.3 For customer profiling purposes, we may use IP addresses.

3.4 We may use your Personal Data to enhance your website experience, including streamlining future orders, tracking user traffic patterns, updating your account, communicating about orders, goods, services, special offers, and targeted promotions. We may also use this information to improve our website, prevent or detect fraud or abuses, and comply with applicable laws or regulations.

3.5 Under certain circumstances, we may access, copy, preserve, or delete any Personal Data as required by applicable laws, regulations, standards, or codes of conduct or to protect our rights or those of our partners or customers.

How do we protect Personal Data?

4.1 Security is of utmost importance to us. We implement appropriate measures to safeguard Personal Data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

4.2 Your information is stored securely.

To whom do we disclose Personal Data?

5.1 Payment details, including credit card numbers, are directly supplied to our banking partner specified on our website. We do not share personal information like name, phone, or email directly with our banking partner.

5.2 We may disclose Personal Data as reasonably necessary:

  1. a) in the circumstances specified in clause 3.5 above; or
  1. b) in the context of a sale or merger of all or part of our business.

How can you access and rectify Personal Data?

6.1 To access and rectify certain Personal Data, please contact us using the details provided on our website.

6.2 You can also update your information at any time by editing your profile.

We value your privacy and are committed to ensuring the security of your data. If you have any further questions or concerns, please don't hesitate to get in touch with us.


A short sentence describing what someone will receive by subscribing